People and Culture

The General Assembly is the highest governing body of Mutua Universal and comprises representatives of all its member individuals and legal entities. Its composition, powers and functioning are set out in Articles 26 to 34 of the organisation’s current Articles of Association.

In 2025, the General Assembly took place on 15 July in the auditorium at 17–19 Avinguda Tibidabo, Barcelona, at 11:30 am on first call and at 12:00 pm on second call.

The Board of Directors is responsible for the organisation’s direct and immediate management. It is tasked with convening the General Assembly and implementing the resolutions adopted by it, and is vested with the broadest powers of representation.

Its functions and criteria for composition are set out in Articles 35 to 41 of the organisation’s Articles of Association and in the applicable regulations currently in force.

Eleven meetings were held in 2025 attended in person and via videoconference.

Senior Management is responsible for the day-to-day operations of Mutua Universal. It is responsible for setting the organisation’s general objectives and overseeing its day-to-day management, without prejudice to any criteria and instructions that may be issued by the Board of Directors and its President.

The Board of Directors is responsible appointing senior management, the validity of which is subject to confirmation by the Ministry of Inclusion, Social Security and Migration. It is also subject to compliance in terms of legally established incompatibilities and restrictions.

El resto del personal que ejerce funciones ejecutivas depende de la Dirección General y está sujeto al mismo régimen de incompatibilidades y limitaciones

The company’s social partners participate through this committee, and it is responsible for overseeing and monitoring the management of Mutua Universal.

Its composition and functioning are governed by the provisions of Article 43 of the Articles of Association and by the applicable regulatory framework, namely the Order of 2 August 1995, which approves the composition of the Control and Monitoring Committees for the management of the Social Security Mutual Insurance Schemes for Work-Related Accidents and Occupational Diseases, as well as the regulations governing their structure and operation.

During 2025, the Control and Monitoring Committee organised four meetings, some of which were attended in person and others via videoconference.

The Special Benefits Committee is responsible for awarding benefits drawn from the Social Assistance Reserve established by the mutual insurance company for both protected or affiliated workers who have suffered an accident at work or an occupational disease and find themselves in a special or justified state of need as well as their dependants.

The composition and operation of the board are governed by the provisions of Article 42 of the organisation’s Articles of Association.

The committee, featuring an equal number of representatives from member companies and workers, meets every quarter and awards social benefits to address any circumstances and/or situations of need arising for a worker, their dependants or their family, as a result of a work-related accident or an occupational disease.

During the 2025 financial year, the Special Benefits Committee held its statutory quarterly meetings.

Established in 2008 as a body delegated by the Board of Directors that seeks primarily to ensure the complete independence of the internal audit function, this committee subsequently expanded its remit to include the oversight of the organisation’s internal control system, risk management and regulatory compliance, as well as the Crime and Misconduct Prevention Model. Since 2014 it has also acted as the regulatory body for the Integrity Channel, providing the necessary authority and independence for this process.

The committee voluntarily adopts the existing recommendations on corporate governance and incorporates enhanced criteria regarding transparency, risk management and a balanced relationship between auditors and management.

Its framework for action is based primarily on the Unified Code of Good Governance and the Framework for Professional Internal Auditing Practice.

The composition and functioning are set out in the Audit and Compliance Committee’s rules of procedure.

During 2025, the Audit and Compliance Committee held four ordinary meetings and two extraordinary meetings, allowing it to monitor matters within its remit on an ongoing basis.