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Management and Sustainability Report 2024

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Our Purpose


We protect and care for people, contributing to the sustainability of the welfare state.

Jaime Aguirre de Cárcer y Moreno
Fotografía de Jaime Aguirre de Cárcer y Moreno

Chairman

"We returned €15.18 million to the General Treasury of the Social Security system – a clear reflection of the sound management of a solvent and committed organisation that looks after what matters most: people’s health, making an undeniable contribution to the sustainability of the welfare state."

Go to Letter from the Chairman

Juan Güell Ubillos
Fotografía de Juan Güell Ubillos

Managing Director

"Mutua Universal’s Strategic Plan 2025–27, ‘Innovation in the Service of People’, continues to promote and advance the development of innovative, personalised solutions for healthcare and support services."

Go to Letter from the Managing Director

Our Essence

The development of the new strategic plan led to a redefinition of our purpose, mission, vision and values. These were revised through a participatory process, aligned with the vision of the mutual society we are building for the future.

Go to Our Essence

Key Activity Indicators

2024 at a Glance


Covered workers Covered workers 0

Employees Employees 0
+
Self-employed Self-employed 0
Member companies Member companies 0
Partner advisory firms Partner advisory firms 0

Innovation in health and services

Go to Care Model

People and culture

Go to People

Your Opinion Matters


This annual report is intended as a starting point for dialogue, so we invite you to share your views both on the report’s formal aspects and on areas where we can improve in Corporate Social Responsibility.

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