Our Purpose
We protect and care for people, contributing to the sustainability of the welfare state.

Chairman
"We returned €15.18 million to the General Treasury of the Social Security system – a clear reflection of the sound management of a solvent and committed organisation that looks after what matters most: people’s health, making an undeniable contribution to the sustainability of the welfare state."

Managing Director
"Mutua Universal’s Strategic Plan 2025–27, ‘Innovation in the Service of People’, continues to promote and advance the development of innovative, personalised solutions for healthcare and support services."

Our Essence
The development of the new strategic plan led to a redefinition of our purpose, mission, vision and values. These were revised through a participatory process, aligned with the vision of the mutual society we are building for the future.
Key Activity Indicators
2024 at a Glance
Your Opinion Matters
This annual report is intended as a starting point for dialogue, so we invite you to share your views both on the report’s formal aspects and on areas where we can improve in Corporate Social Responsibility.