Innovation in health and services

Preventive activities

Preventive activities in 2024 were carried out in compliance with:

Royal Decree 860/2018 of 13 July, which regulates the preventive activities under the Social Security protective coverage carried out by mutual insurance companies collaborating with Social Security.
Resolution of 12 July 2023, issued by the State Secretariat for Social Security and Pensions, which set out the overall plan for Social Security’s preventive activities to be carried out by partner mutual insurance companies as part of their 2024 activity plans.

Throughout 2024, occupational risk prevention support was provided to over 5,200 member companies and 421,000 workers. Companies with the highest accident rates achieved a 20% reduction in incidents.

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Activity by Company Size	2024
Activity Volume	Companies	Workers
Up to 25 workers	2,947	29,349
26 to 49 workers	883	29,659
50 or more workers	1,376	362,555
Total	5,206	421,563

Advisory programs and activities

Noteworthy best practices

Bienestar Universal

The health promotion and healthy habits programme, Bienestar Universal, helps member companies manage the health and wellbeing of their workforce, tailored to their specific needs, characteristics and level of development or reach.

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Health areas covered by the program

Musculoskeletal disorders

Nutrition and physical activity

Stress management

Healthy habits and perceived health

Psychological capital

Smoking prevention

Cardiovascular prevention

Leadership and team management

Mutua Universal’s “Awareness and Best Practices Programme in Leadership and Team Management” contributes to integrating occupational risk prevention into organisational structures. It uses methods focused on raising awareness and training in key social skills and competences for individuals responsible for teams or leadership roles within the organisation.

ErgoCoLab

A methodology developed to support member companies in setting up and leading ergonomics groups involving active worker participation. Workers, as experts in their day-to-day tasks, help identify, analyse and resolve musculoskeletal issues in the workplace. This collaborative approach aims to deliver more realistic and viable solutions and encourages wider acceptance and implementation of ergonomic improvements.

Virtual campus for occupational risk prevention

In 2024, Mutua Universal continued to update its Virtual Campus for Occupational Risk Prevention – a platform offering courses on 24 sector-specific and cross-cutting topics. These cover workplace risks and the measures needed to prevent, eliminate or control occupational hazards that lead to accidents, health damage or occupational illnesses.

Intercompany technical guidance sessions

Organised by Mutua Universal within the framework of current legislation, these sessions are designed to support professionals in their day-to-day work and promote knowledge and a culture of safety and health.

In 2024, 96 virtual sessions were held, attended by more than 2,300 participants from member companies.

Knowledge sharing

Healthy Work magazine

Mutua Universal publishes Healthy Work, a quarterly digital magazine dedicated to occupational risk prevention and health promotion.

Go to <em>Healthy Work</em> magazine

Accident Observatory

In 2024, the organisation published the second edition of its Accident Observatory, a study analysing work-related accidents managed by the mutual insurance provider, based on key associated indicators.

“3 years, 0 accidents” Awards

Over the past year, Mutua Universal has acknowledged the commitment of its member companies to workplace safety and worker wellbeing through its “3 Years, 0 Accidents” awards. These certificates are presented to organisations that have recorded zero accidents at work over the past three years.

Prevention management

An online platform offering guidance and support in reducing accident rates and preventing occupational risks across a range of operational areas.

Train Your Relaxation

An awareness-raising session on stress management, providing participants with a guided experience through immersive 360º video and audio. The session offers practical training in two techniques to help regulate physiological activation, using virtual environments specifically designed to support this process.

Healthy Habits Sudoku

A fun and engaging way to learn about and reinforce healthy lifestyle habits.

Sudoku EPIS

A learning tool focused on the correct identification and use of personal protective equipment.

Carcinogens Sudoku

An interactive resource to help identify the main carcinogenic agents.

CLPlay©

A tool to learn how to understand the labelling of hazardous chemical products.

Take care of your voice

A mobile application offering practical exercises designed to promote learning through doing, reinforcing knowledge and behaviour around occupational risk prevention and health promotion.